COVID-19

COVID-19

What we're doing to help keep you safe

The WA Government has declared a State of Emergency for Western Australia. For updated details, including State of Emergency Declarations and Directions in response to the COVID-19 coronavirus please visit wa.gov.au. Port Hedland International Airport is open for the transportation of people and freight as defined by the WA Government. 

Port Hedland International Airport has actioned measures to support your and our community to help stop the spread. These include; 

  • touchless hand sanitiser stations
  • public address system reminders about safe protocols
  • industry collaboration to support workforce travel
  • support airline's travel and wellbeing communications
  • physical distancing markers applied to seating and queuing areas
  • COVID-19 safety signage throughout the terminal
  • extra lounge space, seating and amenities
  • reduced equipment touchpoints and free parking
  • support bus and on-demand provider safe operations
  • digital communications updates
  • electronic sign safety reminders
  • self-check-in kiosks touchpoints are turned off
  • enhanced cleaning protocols
  • hire car kiosks relocated outside of the terminal
  • protective equipment issued to PHIA personnel.

PHIA's priority is the health, wellbeing, safety and security of our people, customers and community.

PHIA COVID Safe PHIA COVID Safe is a guideline to provide safety to operators, employees, contractors, passengers and customers. 

PHIA Airport Ambassadors 

Look out for our dedicated personnel mobilised around the terminal during busy periods. We're all in this together and our Ambassadors are supporting us all to stay safe. Our team are friendly and knowledgeable and will welcome and direct you to follow physical distancing, hygiene and safe travel protocols to prevent the spread of COVID-19.

Let us know if you have any questions or concerns, we welcome your feedback.

Health updates

The Australian Government Department of Health - head to Coronavirus (COVID-19) health alert

Healthy WA COVID-19 information

Health and wellbeing - before you travel

Qantas - Travel health and wellbeing and COVID-19 related information Fly Well

Qantaslink - Travel health and wellbeing and COVID-19 related information Fly Well

Virgin Australia - Travel health and wellbeing and COVID-19 related information Prepare to Fly

Alliance Airlines - COVID-19 related information - additional health screening measures in place

For current WA Government Declarations and Directions in response to the COVID-19 coronavirus please visit wa.gov.au

For up to date information on current travel advice, including the Novel coronavirus Head to smartraveller.gov.au

Flight Information

For all flights, schedules and booking information

Head to Qantas 13 13 13

Head to Virgin Australia 13 67 89

Head to Alliance Airlines 1300 780 970

RFDS Response Ready WA

Head to Response Ready for WA 

Your donation will assist RFDS in bolstering their frontline people response, invest in critical capital and ensure RFDS has all the tools, equipment and resources needed to maintain effective and responsive operations for today’s challenges and into the future. Donate